Shipping & Returns
Yes, we sure do! We ship to worldwide and enjoy free shipping on all orders over $49.
Noramally there will be 3-7 processing days after your order payment finished.
For Pre-Order products, the processing time please refer to the product page description.
For handmade products, the processing time is 3-30 working days, please refer to the product page description.
For standard free shipping, it normally takes about 7-25 business days to arrive in most countries.
For urgent parcels, like DHL, FedEx, EMS, etc., takes about 4-10 business days.
For general free shipping, please track your order on this site: https://www.17track.net/en
For expedited shipping, please contact us to send, as the shipping company might be different in different period.
If the item is damaged during shipment or the item is not the item you ordered, return is acceptable. If the item you ordered is out of stock, we will refund you. An item received late, incorrect size on your part, slight color difference, not your type, or a change of mind will not be accepted for a refund. Please think carefully before you place an order.
Please contact us in 7 days since you receive your order if you want an exchange. Items must be in original condition.
Want to know more details? Please read our Shipping & Returns Policy here.
Wholesale
If you are interested in wholesale service, please kindly feel free to contact us through the contact form below, we will get back to you soon!
Wanna Collab?
We are looking for bloggers, instagram, tiktok, and youtube gurus to review our products! Contact us now if you own a fabulous social media account that is relevant to the products we sell or is otherwise cute! We are sincerely looking forwad to collab with you.
Apply now by sending an email to service@kawaiienvy.com with the following information:
Your Name
Your Email Address
Your Country
Full URL/address to your blog / channel.
Short description of your blog / channel & the number of followers or subscribers you have.
Please describe the type of review you would create and let us know if you have unique ideas or style.
On which social media channels do you usually promote your posts? Please include the full URLs to each one. Thanks.
