Política de envío

We ship orders to worldwide. Please note that not all shipping methods are available for all products or to all countries.

Process Time
Normally there will be 3-7 processing days after your order payment finished.
For handmade products, need one to two weeks for processing.
When meet holiday seasons, orders need 5-10 business days for processing.

Free Shipping
Spend US$49 or more for Free Shipping. If your order is below US$49, the shipping will be calculated automatically by weight.
By default, all orders will be delivered by 4px company or yanwen company, each order will go with a tracking number, which you could track on this site: https://www.17track.net/en
It normally takes about 7-25 business days to arrive in most countries, like United States, United Kingdom, Canada, Australia, Germany, etc..

Upgrade to Express Shipping
For urgent parcels, you can email us at service@kawaiienvy.com to have a upgrade. We offer fast express, like DHL, FedEx, EMS, or others you expect, which takes only 4-10 business days.
The shipping cost will be quoted according to the current shipping fee, it could be $18 to $30.

Please note that sometimes there may be delays due to the shipping carrier or international events/customs sorting. If you haven't received your package based on the above estimates, please kindly submit a ticket in your account for help.